Outlook Issues

Fix “Outlook Stuck on Loading Profile” in Windows 10/11 (Step-by-Step Guide)

Introduction When Microsoft Outlook gets stuck on the loading profile screen, it can stop your entire workflow. This common error usually happens due to corrupted profiles, add-ins, or cached data. In this guide, we’ll show you 7 proven ways to fix Outlook stuck on loading profile in 2025 — so you can reopen your inbox and get back to work instantly. Causes of Outlook Stuck on Loading Profile Corrupt Outlook profile Damaged or oversized PST/OST files Conflicting add-ins Corrupted Office installation Compatibility issues with Windows updates Fix 1: Run Outlook as Administrator Close Outlook completely. Right-click the Outlook shortcut. Select Run as Administrator. If it opens successfully, the issue may be related to permissions. Fix 2: Disable Add-ins Open Outlook in Safe Mode by pressing Windows + R and typing outlook.exe /safe. Go to File > Options > Add-ins. Disable all add-ins. Restart Outlook normally. Re-enable add-ins one by one to find the problematic one. Fix 3: Repair Outlook Data Files Locate your PST/OST files (default path: C:\Users\[YourName]\AppData\Local\Microsoft\Outlook\). Run the Inbox Repair Tool (scanpst.exe) from the Office installation folder. Select your PST file and click Repair. Fix 4: Repair Microsoft Office Installation Go to Control Panel > Programs > Programs and Features. Select Microsoft Office. Click Change > Quick Repair. If the issue persists, try Online Repair. Fix 5: Create a New Outlook Profile Open Control Panel > Mail. Click Show Profiles. Add a new profile and set it as default. When to Contact Support If none of the above fixes work, the problem may be caused by deeper corruption or server-side issues. In that case, it’s best to contact Microsoft Support or your IT administrator. FAQs Q1: Does reinstalling Office fix this issue? Yes, in some cases a clean reinstallation of Office can resolve persistent profile-loading errors. Q2: Can large PST files cause Outlook to hang? Absolutely. If your PST file exceeds 10–20 GB, Outlook performance may degrade significantly. Q3: Does this issue affect Outlook 365 too? Yes, both standalone Outlook and Outlook from Microsoft 365 subscriptions can experience this error.

How to Configure Outlook on a New Device

How to Configure Outlook on a New Device Getting a new laptop, desktop, or smartphone is exciting — but moving your email setup can feel overwhelming. Luckily, configuring Microsoft Outlook on a new device is simple if you follow the right steps. In this guide, we’ll walk you through a complete setup process for Outlook on Windows, macOS, and mobile devices. Step 1: Install Microsoft Outlook First, make sure you have Outlook installed. If you are using Office 365 or Microsoft 365, download Outlook from your account dashboard. For mobile devices, install Outlook from the App Store (iOS) or Google Play Store (Android). Step 2: Open Outlook and Start Setup When you launch Outlook for the first time on your new device, it will prompt you to add an account. If it doesn’t, go to File → Add Account (on desktop) or Settings → Add Mail Account (on mobile). Step 3: Enter Your Email Address Type in the email address you want to configure. Outlook will automatically try to detect your email provider’s settings. For most users with Office 365, Exchange, Gmail, or Outlook.com, this step is automatic. Step 4: Enter Your Password and Authentication Provide your account password. If you have two-factor authentication enabled, you may need to approve the login from your phone or email provider’s app. Step 5: Advanced Settings (Optional) If Outlook doesn’t detect your settings automatically, you can configure them manually: Incoming Mail (IMAP): outlook.office365.com, Port 993, SSL/TLS Outgoing Mail (SMTP): smtp.office365.com, Port 587, STARTTLS Username: Your full email address Password: Your email password Step 6: Test and Finish Setup Outlook will test the account configuration. Once successful, you’ll see your inbox start to load. Syncing your email, contacts, and calendar may take a few minutes depending on account size. Pro Tips for Smooth Setup Enable two-factor authentication for better security. Backup your old Outlook PST or OST files before moving to a new device. If you’re using Microsoft 365, your emails, contacts, and calendar should sync automatically after login. Final Thoughts: Setting up Outlook on a new device doesn’t have to be stressful. With the above steps, you can configure your account in just a few minutes and start working without missing important emails.